Knowledge Base

1

• User Dashboard Guide

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4

• Delivery Transaction Creation
• Meet-Up Transaction Creation
• Service Transaction Creation
• Pay-Link Transaction Creation

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2

• Online Banking & Credit Card Payments (Personal)
• Corporate Banking Payments

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3

• Accept and Confirm a Transaction
• Modifying a Transaction
• Accept and Modify Pay-Link Transactions

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3

• Payout & Refunds - Introduction
• Identity Verification (eKYC) Process
• Bank Account Details Guide

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5

• Initiating a Dispute
• Discount Dispute
• Item Return Dispute
• Concluding an Escalated Dispute
• Escalate Dispute

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1

• Need Help?

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